Yes, you can chat direct with members of our team through the 'Chat to us now' facility on the website.
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How do I renew my hosting account?
If we have your payment details entered in your billing profile and they are up to date then you...
How can I upgrade/downgrade my account?
For upgrades please log in to your account control panel and select manage against the relevant...
What information should I have ready when I contact support?
You should always provide your domain name, email address and description of the problem. If you...
How do I recover my client area password?
Client area passwords can be recovered by using the "Forgotten password?" link found at the...
How do I cancel services?
Please complete the cancellation request form for individual services under the client control...
