If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


 General Enquiries & Support

For all general enquiries, requests for information, or customer support, please don’t hesitate to contact our team. Whether you have a question about our services, need help getting started, or require assistance with your account, we’re here to support you every step of the way. Simply reach out to us and we’ll respond as quickly as possible with the help and guidance you need.

 Billing Enquiries

For any billing enquiries, including questions about invoices, payments, or account charges, please contact our billing team. We’re happy to clarify any details and resolve any issues as quickly as possible.

 Abuse Reports

If you need to report abuse originating from within our network, please contact us immediately with as much detail as possible. We take all reports seriously and will investigate promptly to ensure appropriate action is taken.

 Complaints

We’re sorry if something hasn’t met your expectations. If you’re unhappy with any part of our service, please let us know - we’re here to help and will do everything we can to put things right. Your feedback really matters to us.